Wrong Contacts Showing In Outlook For Mac 2016

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  1. Outlook For Mac Os High Sierra

Hi everyone, Been having an issue with a user, and I have no clue where to even start looking. We have a Lync 2013 server, with clients ranging from Lync 2011 on Mac, to Lync 2013/Skype for Business 2015 and 2016 on Windows (7, 8.1 and 10). A specific user has been having an issue where some contacts appear as others in the contact list (aka, Contact X will appear to be Contact Y, but just for the name. The email address and title will be the right one).

Outlook 2016 for Mac users who are part of the Office Insider Fast program will be the first to try this new feature. To become an Insider, simply open up Outlook, click Help > Check for Updates and then follow the directions found here. Not all Insiders will see the new Google Account experience right away. This issue has been fixed in Outlook 2016 for Mac (Version 16.11). To get the latest update, open Outlook for Mac, go to the Help > Check for Updates menu, and follow the instructions in the AutoUpdate app.

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If there a way to fully resync the address book in Skype? Or any other way really to solve this issue? Hi Ben, Thanks for the quick answer. Tried what you said, none of it worked. After I looked deeper into the issue, and having some extra screenshots provided by the user, it turns out the problem was with the contact cards created by SfB and sync'd with Outlook. Here's what I found: He had three specific contacts that some of their data (email address, SIP address, phone, first & last name) got all mixed up (for some reason I still haven't figured yet). How to install themes & plug-ins for discord better discord (mac & pc) All of the three contacts had the same first and last name (from a specific contact, let's call her Jane Doe), all of their email addresses and SIP addresses were everywhere (so, Contact A had Contact B & C's email address, Contact B had Contact A & C's address, etc.), and the phone number for everyone was Jane Doe's.

Outlook For Mac Os High Sierra

Tried to delete the contacts from SfB but a single one got deleted, and the others didn't want to delete themselves. Had to close down SfB, open Outlook, delete the contacts from there, then close Outlook and reopen SfB. Once I searched and found those three contacts, the name and everything else was OK. Re-added them as contacts, checked again the contact cards in Outlook and everything was good. At least the whole thing is solved.yet I can't help but wonder how in the hell did that ever happen!! Talked to my sysadmin about it, and his look of 'WTF???'

Mac

Was priceless haha. Hi Alex, If this is only happening for one user then I highly doubt there's anything wrong with the Address Book. Do they experience this if they sign in on a different client / device?